Administration Guide

How to monitor limits and usage

This guide shows you how to monitor a Site's quota usage and the instance-level license, and how to react when a quota approaches its cap.

Prerequisites

Note: This page covers instance-level administration in App Management. It is used by Global Administrators.

  • For per-Site monitoring: you sign in as an Administrator of the target Site.
  • For instance-level monitoring: you sign in as a Global Administrator.

Monitor Site quotas

  1. Sign in to the target Site.
  2. Open Admin Center > Site Settings > Limits and usage.
  3. Review the Subscription information card. Confirm the Next billing date and Monthly usage reset date. If the subscription shows an unlimited reset date, monthly counters do not reset on a fixed date for that subscription.
  4. Review the Limits card. Each row shows current usage versus the per-Site Max (or unlimited ∞ when the Site inherits from the instance):
    • Users — number of users on the Site.
    • Devices — audited nodes on the Site.
    • Audits per month — audits consumed in the current monthly usage period.
    • API transactions per month — API transactions consumed in the current monthly usage period.
  5. Scroll to the Usage History table. Each row shows a prior month: Period, Audits, API transactions. Use this to identify trends and anticipate when a Site is likely to approach its monthly cap.

Note: The Audits-per-month and API-transactions-per-month counters reset on the monthly usage reset date. The Usage History table preserves the prior period's totals.

Monitor instance-level license

  1. Sign in as a Global Administrator.
  2. Open Admin Center > App management > Billing > License Information.
  3. Review the Data panel: Serial No., Expiration, Organization, User.
  4. Review the Discovery panel: Nodes (used / Unlimited), Users (used / Unlimited), Audits per month (used / Unlimited), API transactions per month (used / Unlimited), and the recharge day.
  5. Open Admin Center > App management > Billing > Limits and usage to review instance-wide usage history across all Sites.

React to a near-cap or exhausted quota

  • Treat green informational notifications as early planning signals, yellow warnings as near-cap indicators, and red critical notifications as an immediate action item.
  • If a Site's Audits per month or API transactions per month is near the cap, wait for the next recharge day, or raise the per-Site Max as Global Administrator.
  • If a Site's Users or Devices is near the cap, raise the per-Site Max, or remove inactive users / pruned devices.
  • If the instance license is approaching expiration, upload a renewed license file with the Upload license action on the License Information page.
  • For symptoms tied to exhausted quotas (failed audits, 429 responses), see Troubleshooting.

Verify

  • After raising a Site Max, refresh Admin Center > Site Settings > Limits and usage and confirm the new ceiling is shown on the Limits card.
  • After uploading a license file, refresh Admin Center > App management > Billing > License Information and confirm the Serial No. and Expiration reflect the renewed license.