Notification Templates Reference
This reference covers Site notification templates, subscriptions, and logs, plus related instance-level settings.
The categories, controls, subscriptions, and log fields below describe Site notifications. Email notification delivery settings are shared across all Sites in the instance.
Site settings
| Page | Path |
|---|---|
| Notification templates | Admin Center > Notifications > Notification templates |
| Subscriptions | Admin Center > Notifications > Subscriptions |
| User subscriptions | Admin Center > Security > Users > [user] > Subscriptions |
| Site notifications log | Admin Center > Logs > Notifications |
Related instance settings
These pages are available to Global Administrators in App management.
| Page | Path |
|---|---|
| Email notification delivery | Admin Center > App management > Email client settings |
| Instance-level notification templates | Admin Center > App management > Notification templates |
| Notification defaults for new Sites | Admin Center > App management > Site template > Notification templates |
| Global notifications log | Admin Center > App management > Logs > Notifications |
Site notification categories
| Category | Purpose | Example templates |
|---|---|---|
| System | User lifecycle, license expiration, and usage limits | New user email confirmation; Welcome to application; Password reset; license-expiration and device, user, audit, and API usage-limit alerts |
| Administrative | App-registration lifecycle | App registration expires in 30 days; App registration expires in 7 days; App registration has expired |
| Standard | Discovery events | New SNMP device detected; New computer detected; New SNMP device added to inventory; New computer added to inventory |
| Conditional | State-based alerts | SNMP device is not active; Computer is not active; Software installed on computer |
Delivery channels
| Channel | Transport | Where it appears |
|---|---|---|
| Instance-wide Email client | Recipient mailbox | |
| In-app | AlloyScan | Notifications side panel, opened from the bell icon in the application header |
System alerts can also appear as banners in the application. Banner text is fixed and is not controlled by notification templates.
Template content
Notification message content is organized into four fields:
| Field | Purpose | Delivery channels |
|---|---|---|
| Subject | Notification subject | Email and In-app |
| Greeting | Opening greeting | Email only |
| Message | Main message and relevant actions | Email and In-app |
| Signature | Closing text | Email only |
Conditional templates also have Trigger conditions specific to the event. For example, SNMP device is not active has Audit name and Inactivity period.
Email notifications associated with system banners
Use System templates to customize email notifications associated with license-expiration and usage-limit banners.
Site Administrators edit the current Site's templates. For example, they can add their organization's contact or approval instructions for renewing a license or requesting a higher usage limit.
Global Administrators edit their instance-level email notifications under App management > Notification templates. To provide relevant instructions for Site Administrators, they can edit Site template defaults, which apply to new Sites and can be copied to existing Sites.
Applicable active administrators receive these alerts automatically, without subscriptions.
Controls for Site notification templates
| Control | Where | Description |
|---|---|---|
| Import JSON | Top of the Notification templates page | Bulk-imports template definitions from a JSON file |
| Add | Inside an expanded Conditional event group | Creates a new template for that event |
⋮ per-template menu |
Template row | Opens actions for that template |
Site subscription grid
Located at Admin Center > Notifications > Subscriptions.
| Field | Type | Description |
|---|---|---|
| Notification | String | The notification the user is subscribed to |
| Delivery channels | Enum (multi) | One or both of Email, In-app |
Rows are grouped by user name (Name: <user> (Items: N)); expand a group to see the user's individual subscriptions.
App registration expiration timing
Administrative templates fire at the following milestones for each app registration:
| Milestone | Trigger | Side effect |
|---|---|---|
| 30 days before expiration | App registration expires in 30 days |
Email and/or In-app notification |
| 7 days before expiration | App registration expires in 7 days |
Email and/or In-app notification |
| At expiration | App registration has expired |
Email and/or In-app notification, plus a persistent red banner on every page |
Site notifications log fields
Located at Admin Center > Logs > Notifications.
| Field | Type | Description |
|---|---|---|
| Queued | Timestamp | When the message was queued for delivery |
| To | String | Recipient address |
| Subject | String | Subject line of the message |
| Status | Enum | Delivery status |