Administration Guide

About Global Notification Templates

Use App management > Notification templates for notification templates that belong to the AlloyScan instance rather than to one current Site.

This page is easy to confuse with two other notification-template surfaces. They have different scopes and should not be treated as interchangeable.

Note: This page covers instance-level administration in App Management. It is used by Global Administrators.

Admin Center > App management > Notification templates

Scope comparison

Surface Scope Purpose
Site Settings > Notifications > Notification templates One current Site Active templates for site-level events
App management > Notification templates Whole instance Active global templates for instance-level events
App management > Site template > Notification templates Instance defaults Defaults copied into newly created Sites

What global templates are for

Global notification templates apply to instance-level events and are grouped into System and Administrative categories.

For events that belong to a specific Site, use Site Settings > Notifications > Notification templates.

Global templates vs Site Template defaults

App management > Notification templates contains active templates for instance-level events.

App management > Site template > Notification templates defines the default templates copied into newly created Sites. Changes to these defaults do not affect existing Sites.