User Guide

How to Purge Change History

This guide shows you how to manually clear stored change-tracking data for the current site.

Warning: Purging change history is destructive. Once you confirm the action, the captured change events are removed and cannot be recovered. Use this only when you are sure you no longer need the historical records, or when policy requires explicit deletion.

Prerequisites

  • Administrator role on the target site.
  • Confirmation that you do not need the existing change records for compliance, audit, or troubleshooting.

Steps

  1. Open Admin Center > Site Settings > Settings > Change tracking.

  2. Scroll to the Purge change history section at the bottom of the page.

  3. Read the help text alongside the action to confirm the scope of the purge.

  4. Click Purge.

  5. Confirm the destructive action when prompted.

Note: Disabling the Change tracking enabled toggle does not delete existing records; it only stops new change events from being recorded. Use Purge when you specifically want to remove stored history.

Verify

  1. Open any device in Inventory and switch to the Change history tab. The grid should now read "No data to display".
  2. Open Admin Center > Site Settings > Logs > Change log and confirm that the purge itself is recorded as a configuration-level change event for the Site object.

Note: If you intend to keep capturing future changes, leave the Change tracking enabled toggle ON. Purging history does not change the toggle state or the per-category sub-attribute selections.