Administration Guide

About this Administration Guide

Version 2023.2

This guide contains the initial configuration of Alloy Navigator Enterprisean ITIL-based IT Service Management and IT Asset Management solution designed and built with industry best practicess. The document includes detailed walkthroughs on how to perform the initial setup of each module and an explanation of the most common operation and customization tasks.

Administer Users and Security

Administer Alloy Navigator

Workflow: Pre-Configuration

Customize Alloy Navigator

Workflow: Configuration

Self Service Portal

Workflow: Management

Mobile Apps

Set Up Services