Customizing Self Service Portal
Introduced in 2021.1
Updated in 2025.1
You can customize various aspects of the Self Service Portal entirely from your web browser. All settings are available in the Admin Center: Web App > Apps and Portals > Self Service Portal.
TIP: If you have multiple instances, select the appropriate instance first.
| Setting | Description | Reference |
|---|---|---|
|
Languages |
The portal comes with a set of interface languages. Enable the languages needed for your customers or make localization changes. |
Admin Center Help: Configuring languages for Self Service Portal |
|
Title and subtitle |
Set a custom title and a subtitle (motto) for your portal. |
Admin Center Help: Specifying the Self Service Portal's title and subtitle |
|
Logo |
Brand your Self Service Portal with your company logo. |
Admin Center Help: Adding a custom logo to the Self Service Portal |
|
Header image |
The header image appears at the top of the homepage, behind the Find a Solution search box and above the widgets, creating a visually appealing introduction to your portal. Replace the default header image with a custom one. |
|
|
Color theme |
The color theme defines the visual style of the homepage and the entire Self Service Portal, directly impacting the user experience. The portal comes with a set of professionally designed color themes you can choose from. |
|
|
Homepage template |
The homepage template defines the homepage content, including which buttons and widgets are displayed and how they are arranged. You can changing the default template, but it requires more advanced configuration. |
|
|
Modules |
Control which Alloy Navigator's modules will be available in the Self Service Portal. |
For detailed instructions on these and other customization settings, see the Admin Center Help: Self Service Portal. You can also watch this video for a quick overview of the customization process and how it affects your portal.