The Automation Server is a Windows service that runs various automated tasks in Alloy Navigator. Typically, the Automation Server should be installed on a computer dedicated for the task, separately from the Alloy Navigator database or the Settings.
The Automation Server performs the following tasks:
- Sending outgoing e-mail. For details, see Configuring and Controlling Outgoing Notifications.
- Running Active Directory Synchronization jobs. Configuring User Synchronization.
- Running Mail Connector jobs. For details, see Processing Incoming E-mail.
- Running Alloy Discovery Synchronization jobs. For details, see Configuring Alloy Discovery Synchronization.
- Running archiving jobs. For details, see Archiving unused Service Desk data.
- Running reporting jobs. For details, see Scheduling Reports.
- Running "On Condition" Triggers that check their condition regularly. For details, see Adding On Condition Triggers.
- Generating recurrent Tickets. For details, see Adding Interactive Create Actions and Help: Managing Recurrent Tickets..
NOTE: The Recurrent Tickets functionality allows you to set up auto-creation of Service Desk Tickets on a schedule. To access this functionality, select Tools > Recurrent Tickets in the Desktop App.
- Logging all events. For details, see Alloy Navigator Logs.
Alloy Automation Server is shipped with the Automation Server Manager. You can use this tool to start, stop, and restart the Automation Server, however this must be done from the computer where the Automation Server is running. For instructions, see Starting and stopping the Automation Server below.