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About Notifications

Notifications are the way AlloyScan tells you about events that matter — a new device was discovered, an app registration is about to expire, a computer stopped reporting, or a user account was created. The feature has three moving parts: a catalog of notification templates grouped into four categories, a subscription model that maps templates to recipients, and delivery channels that carry the message to the user.

How notifications work

The four template categories

The Notification templates catalog is grouped into four categories. Each category corresponds to a different class of event.

  • System — user lifecycle events such as New user email confirmation, Welcome to application, and Password reset.
  • Administrative — app-registration lifecycle events such as App registration expires in 30 days, App registration expires in 7 days, and App registration has expired.
  • Standard — discovery events such as New SNMP device detected, New computer detected, New SNMP device added to inventory, and New computer added to inventory.
  • Conditional — state-based alerts such as SNMP device is not active, Computer is not active, and Software installed on computer.

Note: Public documentation has historically described three categories; the UI exposes four. Treat the four-category UI as authoritative.

Delivery channels

Each subscription specifies one or more delivery channels:

  • Email — sent by the instance Email client (configured under Admin Center > App management > Email).
  • Web browser — surfaced inside AlloyScan via the bell icon (🔔) in the page header, which opens a Notifications side panel.

Subscription model

Subscriptions bind a recipient to a specific notification template and pick the delivery channel(s). There are two entry points:

  • Bell icon (own-level). A user opens the Notifications side panel from the 🔔 button, then uses the gear icon labeled "Manage alert subscriptions" to manage their own subscriptions.
  • Admin Center > Site Settings > Notifications > Subscriptions (admin-managed). Administrators see all users' subscriptions, grouped by user, with Notification and Delivery channels columns.

Templates themselves can be customized per site or imported in bulk via Import JSON on the Notification templates page.

Specialized event behaviors

  • App registration expiration. Administrative templates fire at 30 days, 7 days, and expired milestones. An expired registration also surfaces as a persistent red banner on every page.

Note: Some specialized event types — such as printerSupplyThresholdReached for SNMP-printer consumables — may not be surfaced in every deployment. Details may vary by deployment.

Why this matters

  • Operational awareness. Standard and Conditional templates keep you ahead of changes in your inventory — new endpoints, devices going stale, software showing up where it should not.
  • Compliance and integration health. Administrative templates protect you from silent failures of API integrations: by the time an app registration expires, you have already received two warnings (30-day, 7-day) and a final expiration notice plus a red banner.
  • Account hygiene. System templates carry user lifecycle messages — confirmation, welcome, password reset — that depend on a working email transport.

Key distinctions

  • Notifications are message-style alerts dispatched to subscribed recipients. The Notifications log records delivery status (Queued / To / Subject / Status) and is a separate site-scope log.
  • The Web browser delivery channel posts in-app messages reachable through the bell icon. It is distinct from operating-system desktop notifications.
  • Templates define what is sent and which event triggers it; Subscriptions define who receives it and on which channel.

Limitations

  • Email delivery requires the instance-wide Email client to be configured. Without it, no Email-channel notification will be delivered.
  • The per-template subscribe flow inside the bell-icon panel is not always exercised the same way across builds; the canonical admin entry point is Admin Center > Site Settings > Notifications > Subscriptions.
  • Some event types are deployment-gated and may not appear on every site.

Note: Details may vary by deployment.