User Guide

About Notifications

Notifications are the way AlloyScan tells you about events that matter, such as a new device being discovered, an app registration about to expire, a computer becoming inactive, or a user account being created. The feature includes a catalog of notifications you can subscribe to, automatic system notifications, delivery channels, and the notification templates that administrators configure.

How notifications work

Notification categories

Notifications available for subscription fall into three categories:

  • Administrative - app-registration lifecycle events such as App registration expires in 30 days, App registration expires in 7 days, and App registration has expired.
  • Standard - discovery events such as New SNMP device detected, New computer detected, New SNMP device added to inventory, and New computer added to inventory.
  • Conditional - state-based alerts such as SNMP device is not active, Computer is not active, and Software installed on computer.

System notifications

System notifications such as New user email confirmation, Welcome to application, and Password reset are sent automatically when the event occurs. They do not use subscriptions.

Notifications panel

Click the bell icon in the application header to open the Notifications side panel. When there are no messages, the panel displays No notifications and provides a link to alert subscription management.

Delivery channels

Each subscription specifies one or more delivery channels:

  • Email - sent by the instance Email client (configured under Admin Center > App management > Email).
  • In-app - shown inside AlloyScan via the bell icon in the page header, which opens a Notifications side panel.

Subscription model

Subscriptions bind a recipient to a specific notification and specify the delivery channel(s). There are two entry points:

  • Bell icon. A user opens the Notifications side panel from the bell button, then uses the gear icon labeled Manage alert subscriptions to manage their own subscriptions. The catalog has All notifications and My subscriptions filters. Administrators see Administrative, Standard, and Conditional sections; Users see Standard and Conditional sections.
  • Admin Center > Site Settings > Notifications > Subscriptions. Administrators see all users' subscriptions, grouped by user, with Notification and Delivery channels columns.

Select Subscribe for a notification, or Open to subscribe for a Conditional group, then choose In-app, Email, or both. My subscriptions shows the selected channels as In-app and Email badges. Global Administrators see Site and Global tabs; on the Global tab, they can subscribe to instance-wide Administrative notifications.

Site Administrators configure the underlying notification templates: the event conditions and the information each notification contains. Templates can be customized per site or imported in bulk via Import JSON on the Notification templates page.

Specialized event behaviors

  • App registration expiration. Administrative templates fire at 30 days, 7 days, and expired milestones. An expired registration also appears as a persistent red banner on every page.

Why this matters

  • Operational awareness. Standard and Conditional templates keep you ahead of changes in your inventory, such as new endpoints, devices going stale, or software appearing where it should not.
  • Compliance and integration health. Administrative templates protect you from silent failures of API integrations: by the time an app registration expires, you have already received two warnings and a final expiration notice plus a red banner.
  • Account hygiene. System notifications carry user lifecycle messages such as confirmation, welcome, and password reset that depend on a working email transport.

Key distinctions

  • Notifications are message-style alerts sent to subscribed recipients or triggered automatically by a system event. The Notifications log records delivery status and is a separate site-scope log.
  • The In-app delivery channel posts messages reachable through the bell icon. It is distinct from operating-system desktop notifications.
  • Notification templates define what a notification contains and the event conditions that trigger it; subscriptions define who receives that notification and on which channel.

Limitations

  • Email delivery depends on the instance-wide Email client configuration.
  • The notifications available for subscription depend on the Site and instance configuration.