User Guide

How to View Change History

This guide shows you how to inspect change events for a single device, review change events for all devices in an Inventory list, and review configuration-level changes across the site.

Prerequisites

  • Change Tracking is enabled for the site, and the categories you want to inspect have selected sub-attributes. See How to Enable Change Tracking.
  • At least one audit cycle has run since you enabled tracking, so there is data to compare.

Steps

View per-device change history

  1. Open Inventory and select the device whose history you want to inspect.

  2. On the device form, switch to the Change history tab.

  3. Read the grid columns:

    • Date — when the change was detected.
    • Type — the change type.
    • Category — one of the seven tracking categories.
    • Attribute — the field that changed.
    • Old value — value from the prior audit snapshot.
    • New value — value from the most recent audit snapshot.

  4. Use column filters to reduce the number of displayed records. You can also sort the grid as needed.

Note: If the tab reads "No data to display" after you expected changes, confirm that the master toggle is ON and that the relevant sub-attribute is selected under the matching category. See the troubleshooting tips in About Change Tracking.

View change history for an Inventory list

  1. Open an Inventory list, such as Computers.
  2. Click Change history in the toolbar. You do not need to select individual devices; the window includes change events for all devices in the current list.
  3. In the Change history window, review the default columns:
    • Device name — the device where the change was detected.
    • Date — when the change was detected.
    • Type — Added, Changed, or Removed.
    • Category — one of the tracking categories.
    • Attribute — the field that changed.
    • Old value — value from the prior audit snapshot.
    • New value — value from the most recent audit snapshot.
  4. Use column filters to reduce the number of displayed records. You can also use Filter items or customize the view.

View site-wide configuration changes

  1. Open Admin Center > Site Settings > Logs > Change log.

  2. Read the grid columns:

    • Object — the entity that changed (Site, User, Segment, Tag, Notification template, and others).
    • Entity — name of the specific record.
    • Change — colored verb: Added, Modified, or Deleted.
    • User — who made the change.
    • The eye icon opens a detail popup with the before/after detail for the row.

  3. Apply column filters to scope the log to a specific entity type, user, or change verb.

Note: A global Change log is also available under Admin Center > App management > Logs > Change log. The global view adds a Site column so you can attribute each row to a specific site in the instance.

Verify

  • Each row in the device Change history tab maps to a selected attribute under one of the seven categories.
  • The Inventory-list Change history window includes all devices in the current list.
  • Each row in Change log maps to a configuration action performed somewhere in the site.