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Reports

Alloy Navigator Express delivers a rich set of pre-packaged reports and charts covering all major data categories, including Service Desk Tickets and Requests, Persons, Organizations, Purchase Orders, etc. The open architecture of Alloy Navigator Express database allows you to customize any pre-packaged report or create new reports from scratch.

NOTE: Do not confuse these summary and detail reports with "quick reports," which are printouts of grid contents. For details, see Printing grids.

There are two groups of reports:

  • Summary Reports - A summary report contains summary information about all records of a particular object class, such as Tickets, Computers, Persons, etc. For details, see Summary Reports.

    ClosedFor users of previous versions:
    • During the upgrade from a previous version, Alloy Navigator Express 2024 may create these report categories:

      • Legacy Reports (Alloy Navigator Express [Version]) - includes all the reports imported from the previous version.

      • Updated in Alloy Navigator Express 2024.2.x - includes updated copies of reports that were customized in the previous version. The updated copies have [ReportName] (Updated in 2024.2.x) names. You can replace your customized reports with these updated ones. For details, see Updating summary reports to the latest version.

      • New in Alloy Navigator Express [2024] - includes new reports introduced in the latest version.

  • Detail Reports - A detail report displays the details of a single record, such as a particular Ticket or Computer. For details, see Detail Reports.

    ClosedFor users of previous versions:

    • There can be updated copies of reports that were customized in the previous version. The updated copies have [ReportName] (Updated in 2024.2.x) names. You can replace your customized reports with these updated ones. For details, see Updating detail reports to the latest version.

    • There can be detail reports imported from the previous version. Initially, the imported reports are hidden from the Print menu. For details, see Running detail reports.

Report format and required software

Alloy Navigator Express supports Microsoft’s Report Definition Language (RDL) format, which allows you to use Microsoft SQL Server Reporting Services (SSRS). Working with RDL reports (also called Microsoft Report Builder reports) requires that the appropriate software is installed on your computer:

To run (i.e., view and print) reports, you need Microsoft Report Viewer for SQL Server 2016 Runtime or later. This component is installed together with Alloy Navigator Express.

NOTE: Microsoft Report Viewer for SQL Server 2016 Runtime requires the Microsoft System CLR Types for SQL Server 2016 component, which also comes with Alloy Navigator Express.

Custom RDL reports

  • You can create your custom RDL reports or customize our default reports, and then import your custom report files to Alloy Navigator Express. To develop custom reports outside Alloy Navigator Express, use Microsoft Report Builder 2016 or later. You can download the software from here: https://www.microsoft.com/en-us/download/details.aspx?id=53613.

    • Custom reports must be based on Alloy Navigator Express data and use embedded connection. The type of embedded connection to Alloy Navigator Express data must be Microsoft SQL Server.

    Related Information for Administrators:

    Installation Guide: Reporting