Self Service Portal

The Self Service Portal (SSP) is a web interface for your customers and internal company users to the Service Desk, Knowledge Base and other modules of Alloy Navigator Express (for details, see Self Service Portal modules and naming conventions).

In the Customization > General > Self Service Portal section of the Sidebar, you configure how end-users work with Alloy Navigator Express through the SSP. These end-users are referred to as Self Service Portal customers (SSP customers).

The Self Service Portal section includes the following subsections:

• Self-Registration - for details, see Configuring self-registration and Authorizing pending SSP registrations

• Forms - for details, see Customizing object forms for the SSP

• E-mail Templates - for details, see Modifying templates for SSP notifications

• LDAP Authentication - for details, see Setting up LDAP Authentication for the SSP

Related Information:

Types of Alloy Navigator Express accounts

Managing Active Directory Synchronization jobs