The Self Service Portal (SSP) is a web interface for your customers and internal company users to the Service Desk, Knowledge Base and other modules of Alloy Navigator Express (for details, see Self Service Portal modules and naming conventions).
The Self Service Portal section includes the following subsections:
Forms - for details, see Customizing object forms for the SSP
E-mail Templates - for details, see Modifying templates for SSP notifications
LDAP Authentication - for details, see Setting up LDAP Authentication for the SSP