Alloy Navigator Express Cloud (SaaS)
Updated in 2023.2
Alloy Navigator Express cloud service is best for small, medium, and large companies of all industries looking for an all-encompassing solution accompanied by a powerful process automation system, third-party integration, and a flexible API.
Our SaaS solution can dynamically scale to meet the needs of your business. We supply all the hardware and software necessary: data storage and backup solutions, web-based email services, database processing, managed technical support services, and more.
INFO: You can obtain additional information through the Alloy Support Portal.
Administrative tools and downloadable packages
In addition to links to your Alloy Navigator Express web apps in the cloud, you receive downloadable links to these tools and components:
| Component | File Name |
|---|---|
| Alloy Administrative Tools installation package | AlloyAdminTools
Express
-23.2.x.exe
|
| Alloy Audit Agent installation package | AlloyAuditAgent.msi
|
| Alloy Snapshot Viewer installation package | AuditViewer-23.2.x.msi
|
| Database Access Key |
|
Alloy Administrative Tools
The Alloy Administrative Tools installation package (AlloyAdminToolsExpress23.2.x.exe) includes these administrative apps and tools:
| Component | Description | Documentation | File and Location |
|---|---|---|---|
|
Settings App |
The Settings App is the administrative desktop app that enables you to perform administrative tasks, such as customizing business logic, creating and maintaining user accounts, configuring the email and Active Directory integration, accessing logs, etc. Compared with web-based Admin Center, which gives access all the main administrative tasks, this desktop app provides access to additional administrative tasks available in Alloy Navigator Express. |
\Bin\AlloyNavigator
|
|
|
Import tool |
The Import tool that enables you to import data from external files and third-party database applications, such as CRM, HR, and network inventory systems, directly into Alloy Navigator Express cloud. |
Help: Import | \Bin\ImportWizard.exe
|
|
Active Directory Import tool
|
The Active Directory Import tool that imports user data from the on-prem Active Directory or other directory services into your cloud-based Alloy Navigator Express in accordance with Active Directory Synchronization jobs that you create in the Settings App. |
Help: Active Directory Import | \Bin\ImportContacts.exe
|
| Scheduled Task Agent | The Scheduled Task Agent runs workflow Scheduled Tasks in your local environment, without the need to grant Alloy cloud applications access to your local resources that some Scheduled Tasks may need to access. | Help: Scheduled Task Agent | \Bin\ScheduledTask.exe
|
Alloy Audit Agent
The Audit Agent installation package (AlloyAuditAgent.msi) includes a preconfigured, ready-to-use audit agent for Windows computers. Once you install the agent on the computers you want audited, it will regularly run the audit and automatically deliver audit results to your cloud-based Alloy Navigator Express.
Alloy Audit Snapshot Viewer
The alloy Audit Snapshot Viewer package (AuditViewer-23.2.x.msi) installs the Audit Snapshot Viewer, a tool for viewing audit snapshots directly, outside of Alloy products. During the installation, keep the Associate .adt files with Alloy Audit Snapshot Viewer checkbox selected. For details on using the viewer, see Help: Audit Snapshot Viewer.
Database Access Key
Before you log in to Alloy Navigator Express Settings for the first time, you need to import the Database Access Key to your local computer. Typically, the key AlloyNavigatorExpressKey.zip).
For instructions on how to import your key, see Importing the Database Access Key.
Comparison of cloud and on-premises features
In comparison with our on-premises solution, the on-prem and cloud-based solutions have the following differences.
| Feature | Configuration | Details |
|---|---|---|
|
Automated notifications |
Once a minute or less frequently |
|
|
Sync with the Active Directory or other directory services |
Every 4 hours or less frequently |
Settings App Help: Integration with Active Directory and other directory services |
|
Incoming mail processing |
Every 5 minutes or less frequently |
|
|
Recurring tickets |
Every 15 minutes or less frequently |
|
|
|
Failed executions only; the retention period is 7 days | |
|
Log retention policy |
30 days |
|
|
Scheduled reports |
Once a day or less frequently |
|
|
Attachment size limit |
25 MB |
|
|
A few of on-prem features, which are not available in the cloud-based hosted solution:
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