Administration Guide

Modifying SSP Customer Accounts

You may want to change a user’s access level. If the Self Service Portal uses Standard authentication, you can change user’s password.

INFO: For details on authentication types, see Types of Authentication.

INFO: For details on user access levels, see Understanding User Access Level.

INFO: For details on password complexity requirements, see Setting password complexity.

To modify a SSP Customer account, follow these steps:

  1. From the Sidebar, navigate to Accounts and Roles > Accounts.
  2. Double-click a SSP Customer account. The User Account dialog box appears.
  3. Modify the details.
  4. Click OK.

INFO: For details on modifying login, see Modifying login.

INFO: For details on converting the account type, see Converting Accounts.