Converting Accounts
If you want to convert between Technician and SSP Customer, it is not necessary to create and configure new Alloy Navigator
To convert a Technician account into a SSP account:
- From the Sidebar, navigate to Accounts and Roles > Accounts.
- Double-click a Technician account. The User Account dialog box appears.
-
Click Convert to SSP Account. The system displays a warning message advising you about risks.
If necessary, you can update Account information, change Status, and User access level. For details, see Modifying SSP Customer Accounts.
-
Click OK.
To convert a SSP account into Technician account :
-
Go to Accounts and Roles > Accounts.
-
Double-click the account to modify. The User Account window opens.
-
Click Convert toTechnical Account. The system displays a warning message advising you about risks.
If necessary, you can update Account information, change Status, and License. For details, see Creating Technician Accounts.
-
Click OK.