Administration Guide

Adding a Localization Dictionary to the Self Service Portal

Updated in 2024

On-prem only

Once you prepared a localization dictionary as described here, you can add it to the Self Service Portal. Please note that the name of your custom localization file must follow the <LCID>.json format. For example: tr-TR.json, sk-SK.json, ja-JP.json.

FOR CLOUD CUSTOMERS: Please note that adding custom languages is only available for on-premises deployments. Contact our Support Team for assistance with this step.

To add a new language to an installed and configured Self Service Portal:

  1. Put your JSON localization dictionary to the localization directory under the folder where Alloy web applications store their templates. Typically, here:

    C:\Program Files\Alloy Software\Alloy Navigator\System\WebAppsTemplates\SSP\localization

  2. Put your JSON localization dictionary to the localization directory of under the Self Service Portal installation folder. Typically, here:

    C:\Program Files\Alloy Software\Alloy Navigator\WebApps\SSP\<Site Name>\<Directory Name>\localization

    • <Site Name> is the name of the site where the Self Service Portal is installed
    • <Directory Name> is the name of the virtual directory where the portal is installed

    For example:

    C:\Program Files\Alloy Software\Alloy Navigator\WebApps\SSP\Alloy Navigator Site\hd\localization

  3. Start the Web Configuration tool and go to the Features > Select Languages page. Your newly added language pack will be listed there.

    TIP: If the new language does not appear on the Select Languages page, ensure the JSON file is correctly placed and try restarting the Web Configuration tool.

  4. Select the corresponding check box, then proceed to the last page and click Apply. The new language will be available in customers' profiles.

INFO: For details on the Web Configuration tool, see Web Components.