Counter widgets
Introduced in 2026
Counter widgets display a numeric value from your data, such as the number of open tickets or the value of IT assets. Counters can also display grouped values and show trends or comparisons between them.
Counter widgets use the same chart editor as analytics created under Reports > Analytics. For details, see Modifying charts.
To configure a Counter widget:
-
Open a dashboard.
-
Click Customize Dashboard
in the upper-right corner. The widget library opens. -
Click Actions (three dots) and select New Widget > Counter.
-
In the chart editor:
-
select a data source (for example,
-
set Chart type to Counter on the General tab;
-
configure the Metric value (for example, Count of records);
-
optionally configure Group By and filters;
-
enter a widget name.
INFO: For detailed instructions, see Creating charts
-
-
On the Sharing tab, choose who can access the widget:
-
Only me: Keeps the widget private and visible only to you.
-
Everyone: Makes the widget visible to all users.
-
Specific people or groups: Shares the widget with selected users and/or groups.
-
-
Save the widget.
The widget is now available to add to dashboards.
NOTE: Counter widgets use the same chart editor as other analytics widgets: Chart and Table. If you select a different visualization type (for example, Bar chart), the widget appears in the corresponding category in the widget library.