Administration Guide
Configuring Workflow Templates
Alloy Navigator Express comes with Templates for all object classes. The majority of workflow Templates share the same properties. However, Templates for Tickets differ from Templates for other object classes.
INFO: For information on Templates, see Templates.
INFO: For instructions on creating Templates for Tickets, proceed to Creating Ticket Templates.
INFO: For instructions on customizing Ticket Forms, proceed to Customizing "Create" Ticket Forms.