Administration Guide

Alloy Self-Service mobile app

Introduced in 2021.2

Alloy Self-Service 1.0

Alloy Self-Service is a mobile app that provides mobile access to the Self-Service Portal. Internal employees and customers can use Alloy Self-Service to report issues, browse the knowledge base, and perform other self-service tasks on their mobile phone or tablet. You can use Alloy Self-Service in addition to the web-based Self Service Portal or separately.

Alloy Self-Service is available for iOS and Android devices.

For detailed instructions on how to integrate Alloy Self-Service with your Alloy Navigator Express, see How to: How to set up Alloy Self-Service (for administrators).