Online Help | Web App

Incoming Mail Log

Introduced in 2023.1

In the Logs > Incoming Mail section, you can view the statistics about all completed Mail Connecter sessions. You can also access this log data under E-Mail Processing > Logs. By default, four data views are available:

  • All Time - displays the list of all records

  • Last 7 days - displays records logged in the last 7 days

You can switch between views using the [View Name] drop-down list on the Module menu. You can also customize the default views using the standard Customize View window and save your customizations as your own custom views that will display the log data exactly as you need.

Each entry in the list contains Closedstatistics about a particular Mail Connector session.

  • Run Date - the date and time the session ran

  • Job Name - the name of the Mail Connector job

  • Comments - error messages the Mail Connector added for the session

  • Duration - the session duration

  • Created - the number of objects created during the Mail Connector session

  • Updated - the number of objects updated during the Mail Connector session

  • Received Messages - the number of e-mail messages received during the session

  • Messages In Box - the number of e-mail messages found in the mailbox

  • Errors - the number of errors occurred during the session

In this section, you can perform the following operations:

  • ClosedTo view a log record:

    • Double-click a record (or select it, and click View Log). The log file opens.

  • ClosedTo delete one or several log records:

    • Select one or several records, and click Delete.

    • To delete all records, click Clear All.

    • NOTE: Alloy Navigator automatically removes old log records after a specified number of days. To change that number, click Settings and enter a new number.

  • ClosedTo refresh the view:

    • The view automatically refreshes every ten seconds. To refresh it manually, click Refresh (or press F5).

  • ClosedTo configure log settings:

    1. Click Settings.

    2. Specify the number of days to keep log records before they are removed.

    3. Click OK.