Adding security role members
You can add members to a security role; each member must have a Technician account.
To add one or more members to a role:
In the Users & Security > Accounts and Roles > Roles section, double-click the role. The Security Role window opens.
Click the Members tab and click Add. The Select Accounts window opens.
Select one or more Technician accounts and click OK.
Click OK to close the window.
NOTE: If these accounts are currently in use, your changes will be applied the next time the users log in.