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Configuring Push Notification

Push Notifications can be used in workflow Actions, Triggers, and Functions. For details, see Configuring Create Actions, Configuring Steps, Configuring Service Actions, Configuring Functions, and Configuring Triggers.

NOTE: The placeholders in Push Notifications are replaced with the values that are actual after the whole parent Action or Trigger was executed.

You configure Push Notifications in the Workflow andBusiness Logic > [Module] > [Object Class] > Workflow > Components > Push Notifications section.

To configure a Push Notification to generate:

  1. In the To field, enter the user you want to receive the notification. The notification will appear on all devices registered for this technician in Alloy Navigator.

    • To enter a static value, select a name from the list of technicians.

    • To enter a dynamic value, click the Expression Builder button and use the Build Expression window to enter a SQL expression or script. The expression or script must return a single Person ID value.

    TIP: The list of registered mobile devices for a technician is available on the Technician tab of the Person detail window.

  2. In the Title field, enter the notification's title. To insert a placeholder for or dynamic data, click the ellipsis button (or click in the field and press CTRL+ENTER) and choose the desired field or macro in the Select Placeholder window.

  3. In the Tapping on the notification will open field, choose one of the following options:

    • To open the current object record, click Current Object (Object Class).

    • To open another object record, click Another Object and enter a dynamic value: click the Expression Builder button and use the Build Expression window to enter a SQL expression or script. The expression or script must return a single Object ID value.

  4. Enter the notification text. To insert a placeholder for dynamic data, click Insert Placeholder and choose the desired field or macro in the Select Placeholder window.
  5. Keep the Enable operation check box selected to enable the operation. Otherwise, the operation will be disabled.

  6. Click OK.