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Configuring alerts for SMTP server

This article describes how to set up automated outgoing alert notifications for SMTP servers.

Before you begin:

All alerts are sent by the Inventory Server, so make sure that the Inventory Server is configured and started. For details, see Inventory Server Manager.

To configure e-mail settings:

  1. Mandatory: Go to Services > E-mail Settings and select Simple Mail Transfer Protocol (SMTP).

  2. Optional: Type the default sender's e-mail address in the 'From' e-mail address field. This address will appear in the From header of outgoing alerts.

  3. Optional: If you need to change the default Unicode (UTF-8) character set, select the desired one in the Character set list.

  4. Mandatory: Specify the following settings:

    1. Under SMTP server, enter the name and port number of your corporate SMTP mail server. The default port number is 25; for secure connection via SSL, the default port number is 465.

    2. If your SMTP server requires users to authenticate, select the My outgoing (SMTP) server requires authentication check box and enter the user name and password.

    3. If your SMTP server requires Security Password Authentication, select the Require Secure Password Authentication (SPA) check box.

    4. In the Secure Connection section, select one of the following options:

      • None - This establishes an insecure (plain text) connection.

      • STARTTLS, if available - This establishes a secure connection using the STARTTLS extension if it is supported by the mail server. If the server does not support STARTTLS, an insecure connection is established.

      • STARTTLS - The Mail Connector will attempt to establish a secure connection using the STARTTLS extension. If the mail server does not support STARTTLS, a connection is not established.

      • SSL/TLS - The Mail Connector will attempt to establish a secure connection. If the mail server does not support SSL/TLS, a connection is not established.

    If you want to prevent communication with the mail server via a secure connection when a certificate validation error occurs, select the Reject invalid certificates check box.

  5. To verify your settings, click Test Settings. Alloy Discovery will send a test message using the specified parameters to confirm the ability to communicate with the mail server. When the Send Test Message window opens, enter a valid e-mail address to send the test message to, choose the Inventory Server instance (if you have more than one), and click OK.

  6. Click Save on the toolbar.

In order to send an alert notification, the Inventory Server connects to the specified outgoing mail server, and the outgoing mail server will send out the message. Make sure the Inventory Server is configured and started. For details, see Inventory Server Manager.

NOTE: In case you configure the e-mail settings after audit data has been uploaded, the alert record appears in the Alert Log (for details, see Viewing Alert Log) but the alert notifications can not be sent out.