Mandatory field is blank

Symptoms

When you attempt to save your changes, this error message may appear.

The "FieldName" field is mandatory, it can't be left blank.

Cause

Some fields are mandatory, which means that you are required to fill them in before proceeding. Mandatory fields are marked with a red asterisk next to its label, as follows:

Resolution

Enter non-empty values in all mandatory fields to continue.

More information for administrators

Mandatory fields appear on Action Forms and prevent users from completing workflow Actions until all mandatory fields are filled in. The administrator can mark fields mandatory when configuring Action Forms. For details on configuring Action Forms, see Configuring Templates.

Your system may allow direct modifications of objects (which is not recommended). In this case, some fields may also be mandatory, if the administrator have marked them so. For details about mandatory fields on Full Forms, see Making fields mandatory.

Related Information:

Performing workflow actions

Related Information for Administrators:

Settings App Help: Configuring Templates

Settings App Help: Making fields mandatory