Online Help | Web App

Announcements widgets

Introduced in 2026

An Announcements dashboard widget displays active Announcements targeted to technicians.

To configure an Announcements widget:

  1. Open a dashboard.

  2. Click Customize Dashboard in the upper-right corner. The widget library opens.

  3. To create a new widget:

    1. Click Actions (three dots).

    2. Select New Widget > Announcements.

  4. On the Settings tab, configure:

    • Title: Name displayed on dashboards and in the widget library.

    • Max announcements: Maximum number of announcements displayed in the widget.

  5. On the Sharing tab, choose who can access the widget:

    • Only me: Keeps the widget private and visible only to you.

    • Everyone: Makes the widget visible to all users.

    • Specific people or groups: Shares the widget with selected users and/or groups.

  6. Save the widget.

    The widget is now available to add to dashboards.

For general widget management tasks, see Managing dashboards widgets.