Online Help | Desktop App

Keyboard shortcuts specific to Alloy Navigator Express

This page describes shortcut keys available in Alloy Navigator Express Desktop App and are not common for most Windows applications.

Shortcut key Action

CTRL+G

Navigate to an Alloy Navigator Express object by its ID. For example, go to a ticket by its number, an asset by its tag, or a KB article by its ID. For details, see Accessing objects by ID.

CTRL+ALT+F

Open the Advanced Search tool to search for Alloy Navigator Express objects.

CTRL+SHIFT+F

Open the Advanced Search tool in the Search for Solution mode to find a ready-to-use solution in Service Support tickets or in the Knowledge Base.

CTRL+SHIFT+A

In an open record, add an attachment.

CTRL+>

In an open record, close the record and open the details of the next record in the grid.

CTRL+<

In an open record, close this record and open the details of the previous record in the grid.

CTRL+ENTER

In the field provided with the ellipsis button, open the Select [Object] dialog box. In the field provided with the Open icon, bring up the Open dialog box.

CTRL+TAB

Switch to the next tab. Ignored if there is only one tab open.

CTRL+SHIFT+TAB

Switch to the previous tab. Ignored if there is only one tab open.

CTRL+W

Close the active tab. Ignored if there is only one tab open.

CTRL+R

In the Person details window, browse for an image to add or change the person picture. For details, see Adding, changing, or removing person pictures.

CTRL+O

In the Person details window, remove the person picture. For details, see Adding, changing, or removing person pictures.

CTRL+SHIFT+T

In a text field, insert the timestamp (the current date and time) and your name.

F4

In a text field, insert a snippet using the Snippets dialog box.

For the full list of shortcut keys in Alloy Navigator Express, see Keyboard shortcuts.