Effective permissions are the overall permissions that a technician has due to membership in security roles. See how you can view effective permissions of technicians.
To view effective permissions of a technician:
Under Accounts and Roles > Accounts,
double-click the desired account. The User Account form opens.
Click the Effective Permissions tab and view the effective permissions.
TIP: To expand all nodes on the list of permissions, choose Expand All from the pop-up menu. To collapse the expanded nodes, choose Collapse All.