Obtain credentials from Alloy Navigator Express

Introduced in 8.7.3

Updated in 2021.1

In order to access Alloy Navigator Express, the Alloy Self-Service Assistant bot needs an application account in Alloy Navigator Express. See how to create an application account and obtain an application ID and secret to let Alloy Navigator Express uniquely identify the bot app.

PREVIOUS STEP: Customize the bot configuration in Alloy Navigator Express.

To obtain credentials from Alloy Navigator Express:

  1. In your Alloy Navigator Express Settings App, go to Account and Roles > Applications and add an application account for the bot app.

    INFO: For detailed instructions, see Settings App Help: Managing applications.

  2. Note the auto-generated Application ID and Secret values. These are the bot app credentials.

    Copy and save the application ID and secret to a safe place. You will need them in the next step.

NEXT STEP: Configure Alloy Self-Service Assistant bot in Teams.