Administration Guide

Checking Results of Reporting Jobs

After you have configured a reporting job, you can test it to make sure the job works correctly.

Before you begin:

  • Make sure that the Automation Server is running. You can do this by checking the status of the Automation Server icon in the Settings status bar.

    INFO: For details, see Automation Server.

  • If your job saves reports to a file, make sure you can access the destination folder. If you job broadcasts reports via e-mail, make sure that you can read messages in the specified mailbox. Otherwise, temporary change the report destination to one you can access.

To force run a reporting job and check its results immediately:

  1. In the Settings, from the Sidebar, go to Services > Automation Server, select a reporting job and click Run on the Module menu. If the Run command is unavailable, click Refresh to refresh the Automation Server information.
  2. To verify that the job has run and generated a report, go to Services > Scheduled Reports > Logs and review the most recent entry at the top. Double-click the entry to view its details.

    Note that log data is also available on the Sessions tab of the Scheduled Report dialog box where you configure the job.

    INFO: For details, see Log Management.

  3. If there are no errors in the log entry, check the intended report destination. For the job that saves reports to a file, access the destination folder and make sure that the report file has been added. If your job broadcasts reports via e-mail, access the specified e-mail account and make sure that a is a report message has been received and the report file is attached to the message.