Administration Guide

Configuring Self-Registration

To enable self-registration, follow these steps:

  1. From the Sidebar, navigate to Customization > General > Self Service Portal > Self-Registration.
  2. Select the Enable self-registration check box.
  3. If you want to review and approve self-registered accounts before SSP customers can use them, select the Self-registered account must be authorized by the manager check box.

    INFO: For details, see Authorizing Pending Registrations.

  4. If you want to have e-mail notifications about newly registered accounts, follow these steps:
    1. To generate the “Manager Notification” message and send it to the recipient when a new user is registered, select the Notify the manager when users self-register check box.
    2. If you turned on authorization for self-registered accounts on the previous step, select the Notify the manager when authorization is requested check box.
    3. In the Manager’s e-mail address field, type the e-mail address of the recipient. The recipient could be the Service Desk manager or any other person designated to authorize SSP accounts.

      NOTE: To authorize self-registered SSP users, the manager must be an Alloy Navigator Express administrator.

  5. Click Save.