Work Calendar tab
This tab helps you visualize the personal working schedule of the technician. This personal schedule is defined by the corporate work calendar and various technician's personal events, such as vacations and other time off. You can view the calendar information by day, by week, or by month. For details, see Changing Calendar views.
NOTE: If your organization supports multiple work calendars, you can choose a calendar for this technician on the General tab (Technician sub-tab) of the Person details window.
You can also use this tab to create, modify, and delete personal events for the technician right from the calendar. For instructions, see Scheduling personal events below.
NOTE: To refresh the calendar,
Scheduling personal events
You can schedule personal events directly from personal work calendar on the Work Calendar tab of the Person window, as follows:
NOTE: Alternatively, you can schedule personal events for technicians using the Task Management Calendar.
[Personal Event Category] window
You use the [Personal Event Category] window to view, add, or modify a personal event such as a vacation, sick day, overtime, or other non-standard working or non-working hours. Your personal event may take several hours such as a partial day or overtime or may last for one or several days such as a vacation period.
Name - the event name.
Description - the description for the personal event.
Start Date and Time - the start date and time for the event. To specify a date, click the down arrow in the Start Date field to bring up the calendar and select a date.
End Date and Time - the end date and time for the event. To specify a date, click the down arrow in the End Date field to bring up the calendar and select a date.
All day check box - specifies that the event lasts for one day (24 hours) or several days. Clearing this check box enables you to specify the time interval for your personal event.
NOTE: Unlike holidays, personal events occur on a fixed day of the year and does not repeat every year.