Online Help | Web App

Converting Alloy Navigator accounts

Introduced in 2022.1

You may want to convert a Technician account into SSP Customer or vice versa. This article describes how to convert user accounts.

To convert a Technician account into an SSP account:

  1. Under Users & Security > Accounts and Roles > Accounts, click the account to modify. The User Account form opens.

  2. Click Convert to SSP Account.

    If necessary, you can update the Account information or change the Status and User access level values. For details, see Managing SSP Customer accounts.

  3. Click OK.

To convert an SSP account into Technician account :

  1. Under Users & Security > Accounts and Roles > Accounts, click the account to modify. The User Account form opens.

  2. Click Convert to Technician Account.

    If necessary, you can update the Account information or change the Status and License values. For details, see Managing Technician accounts.

  3. Click OK.