Integrations

Obtain credentials from Alloy Navigator

Introduced in 8.7.3

Updated in 2021.1

In order to access Alloy Navigator, the Alloy Self-Service Assistant bot needs an application account in Alloy Navigator. See how to create an application account and obtain an application ID and secret to let Alloy Navigator uniquely identify the bot app.

PREVIOUS STEP: Customize the bot configuration in Alloy Navigator.

To obtain credentials from Alloy Navigator:

  1. In your Alloy Navigator Settings App, go to Users & Security > Account and Roles > Applications and add an application account for the bot app.

    INFO: For detailed instructions, see Settings App Help: Managing applications.

  2. Note the auto-generated Application ID and Secret values. These are the bot app credentials.

    Copy and save the application ID and secret to a safe place. You will need them in the next step.

NEXT STEP: Configure Alloy Self-Service Assistant bot in Teams.