Redirect Mail Connector to the support mailbox
Updated in 2021.2
During the pilot testing, you were supposed to configured the Mail Connector to use a test mailbox (see Redirect the Mail Connector to a test mailbox). Now you should redirect it back to the real support mailbox that the Mail Connector uses in your production environment.
IMPORTANT: Started with version 2021, Alloy Navigator Enterprise dropped support for 32-bit versions of Microsoft Outlook in favor of 64-bit versions.
To redirect a Mail Connector job to the real mailbox:
In the Alloy Navigator2022 Settings, go to E-Mail Processing > Mail Connector and double-click the job.
Modify the Mail Server settings so that the Mail Connector now process messages from the support mailbox.
INFO: For details, see Administration Guide: Configuring Mail Connector Settings.
NEXT STEP: Delete test notifications and resume the Notification Queue.