Installation Guide

Force users to log off

We recommend that no users access Alloy Navigator and Alloy Discovery until you have completed the upgrade process. To make sure, you can terminate all user sessions manually.

To terminate all user sessions:

  1. Open the Settings App in your production system.

  2. Go to the User Sessions section (Users & Security < User Sessions in Alloy Navigator or Accounts and Roles > User Sessions in Alloy Discovery).

  3. Select all user sessions and click Terminate. The system will notify the technician that the session has been terminated by the administrator, and then close the Desktop App and sign the user out of the Mobile App or Web App.

NEXT STEP: Upgrade Alloy Navigator Enterprise components.