Upgrade Client Components for Technicians
Install Alloy Navigator 2024 and Alloy Discovery 2024
Desktop Apps for Technicians
If you are upgrading from Alloy Navigator Express, you need to manually distribute the new version of the
NOTE: Alloy Navigator Desktop App is being deprecated in version 2023.2. We recommend that technicians work with Alloy Navigator via the Web App.
Installing Alloy Navigator 2024 Client Components
Run the Alloy Navigator 2024 installer on each computer (such as administrator’s and technician’s workstations) where Alloy Navigator client components are installed. On the Setup Type page, choose the Client installation option. This installation type includes client components and administrative tools but does not include services and server tools.
When the installer prompts you to install report viewer components, select which component to install or accept the default selection if the user needs to view and print reports on this computer.
NOTE: Report viewer components enable the user to view and print reports. Customizing and creating reports requires third-party report designer software. For details on supported report formats and required report designer software, see Reporting.
Installing Alloy Discovery 2024 Client Components
Run the Alloy Discovery 2024 installer on each computer (such as administrator’s and technician’s workstations) where a previous version of Alloy Discovery client components are installed. On the Setup Type page, choose the Client installation option. This installation type includes client components and administrative tools, but does not include services and server tools.
When the installer prompts you to install report viewer components, select which component to install or accept the default selection if the user needs to view and print reports on this computer.
NOTE: Report viewer components enable the user to view and print reports. Customizing and creating reports requires third-party report designer software. For details on supported report formats and required report designer software, see Reporting.