Administration Guide

System Parsing Rule

Alloy Navigator has a built-in parsing rule for extracting the object identifier (ID). This rule uses the MessageID Tag.

The MessageID Tag is a system tag that contains a specially formatted object ID. Alloy Navigator may automatically insert that MessageID Tag in outgoing notifications. All threaded replies to these notifications will also contain the MessageID Tag.

INFO: For details on the MessageID Tag, see Customizing the MessageID Tag.

The Mail Connector searches e-mail messages for the MessageID Tag. If found, the object ID is extracted and saved in a special virtual field for further processing by the workflow engine.

You can create additional parsing rules for extracting almost any kinds of information from e-mail messages.

INFO: For instructions, see Configuring Parsing Rules.