Hiding UDFs From Users
If you are creating a user-defined field to hold internal values for your workflow, it does not need to be visible to users, and you can hide that field.
INFO: For details, see Workflow Management.
The Alloy Navigator administrator can access hidden UDFs in the Settings (through Workflow Management, Field Customization,
IMPORTANT: You cannot hide UDFs that are actually being used in your workflow (i.e. the fields that are included into the All Tickets/My Tickets views, see Adding Ticket Fields). Remove all dependencies before hiding UDFs.
To hide a UDF from users, follow these steps:
- From the Sidebar, navigate to the field list of the object class where you want to hide a UDF. For example, to access the list of
Work Orderfields, go to Workflow and Business Logic > Service Desk > Work Orders > Fields.
- Click UDF Layout on the Module menu. The Custom Data Display dialog box opens.
- Select the field you want to hide and click Hidden on the corresponding Module menu.
- Click OK.
- Click Save on the Standard toolbar to save the changes.
You can also hide a UDF when adding it or modifying its definition.
INFO: For details, see Adding User-Defined Fields or Modifying a UDF's Definition.