Online Help

Managing User Sessions Log

In the Logs > User Sessions Log section, you can view statistics about all current and completed user sessions.

You can customize the default view using the standard Customize View window.

Each entry in the list contains Closedstatistics about a particular user session.

Fields displayed by default:

  • Logon Time - the last time that the technician logged in to the Desktop App.

  • Duration - the session duration (the difference between the Logon Time and Last Activity values).

  • User Full Name - the technician’s Full Name.

  • Module Name - the Alloy Discovery module where the technician is logged in: Desktop App.

  • Termination Reason - the reason why the user session was terminated:

    • Logout - the user logged out of the Desktop App manually.

    • Terminated - the session was terminated by the Alloy Discovery administrator or by another user logged in under the same account.

    • Timeout - the inactive concurrent user session was terminated automatically after a specified amount of time.

    • Disconnect - the session was terminated automatically when the server determined that the connection with the client was lost.

  • Session Count - the total number of active concurrent and named user sessions at the time the user logged in to the Desktop App.

The following fields are not displayed by default. To configure the view to show this field, use the Customize View window.

  • Concurrent session count - the number of active concurrent user sessions at the time the user logged in to the Desktop App, including that user's session if it is concurrent.

  • Last Activity - the timestamp of the most recent technician's activity.

  • Login - the user name of the technician logged in to the Desktop App.

  • Logout Time - the time when the technician logged out of the Desktop App.

  • Named session count - the number of active named user sessions at the time the user logged in to the Desktop App, including that user's session if it is named.

  • Session Type - the type of a user session: Named or Concurrent.

  • User IP - the IP address of the technician's computer running the Desktop App.

The section allows you to perform the following operations:

  • ClosedTo view details about a particular session:

    • Double-click a session (or select a session and click View Details). The User Session Log Record dialog box opens.

  • ClosedTo delete information about sessions:

    • Select one or several records on the list and click the Delete button .

    • To delete all records, click Clear All.

    NOTE: Alloy Discovery automatically removes old log records after a specified number of days. To change that number, click Settings in the Side Bar and enter a new number.

  • ClosedTo refresh the view:

    • The view automatically refreshes every ten seconds. If needed, you can refresh it manually by clicking Refresh (or pressing F5 on the keyboard).

  • ClosedTo configure log settings:

    1. In the Side Bar, click Settings.

    2. Specify the number of days to keep log records before they are removed.

    3. Click OK.

Related information:

Managing user sessions

Configuring log settings