Online Help | Web App

Cannot remove accounts from their only roles


When you exclude members from a security role, this error message may appear.

The account cannot be removed as this is the only role assigned to it.


Any technician must have at least one security role assigned. You cannot exclude role members who have no other roles assigned.


Before removing a technician account from its only role, assign anther security role to this account.

For example, you can assign the account the Viewer security role, which grants its members the permission to view Alloy Navigator Express objects in read-only mode.

More information for administrators

It is useful to have at least one default security role that will be automatically assigned to all newly created technician accounts. Initially, the Viewer role is the default role. You can mark another role as default, or have multiple default roles in Alloy Navigator Express.