About Alloy Navigator Express

Alloy Navigator Express is an integrated Service Desk and IT Assets solution for small and medium business. It empowers you to discover and control IT assets, automate daily tasks, bring together your team, and communicate effectively with customers. Alloy Navigator Express delivers the much needed insight into your support processes through the interactive dashboard, real-time reporting, and flexible notifications. It puts the powerful analytic tools at your fingertips to help you focus on the important stuff, resolve issues quickly, and confidently navigate the daily challenges of IT organizations! Alloy Navigator Express is easy to install, simple to configure, and easy use.

Key Features

• Service Desk with auto-routing and escalations

• Email-to-ticket automation with the ability to update existing tickets via email

• IT Assets and Consumables

• Contract Management

• Knowledge Base

• Integration with 3rd party IT management tools

• Self Service Portal for end-users

• Web App and Mobile App for technicians and administrators

• Built-in Network Inventory module for automated discovery and audit of Windows, Linux, and macOS computers and other network devices

• Announcements

• Calendar Views

• On-demand and scheduled reports

For a detailed overview of Alloy Navigator Express and other Alloy products, visit our website.