Online Help | Desktop App

Showing dependencies

This article explains how to view dependencies between objects and resolve references that prevent a record from being deleted.

A dependency exists when one object references another. For example, assigning a person as the owner of a configuration item (CI) creates a dependency because the CI references that person record.

Dependencies do not always prevent deletion. However, when you attempt to delete a record that cannot be deleted because it is referenced by other objects, Alloy Navigator Express displays an error message. Use Show Dependencies to identify those objects, then update or remove the references before trying again.

NOTE: Instead of deleting aCI, you can mark it as retired. For details, see .Marking IT assets as retired.

Viewing an object's dependencies

The Dependencies list shows all objects that reference the current object. Use it to identify records that must be updated before the object can be deleted.

To view an object’s dependencies:

  1. Open the desired record.

  2. On the Module menu, click Actions > Show Dependencies. If any dependent objects exist, a list of them will be displayed in an information window.

  3. To close the information window, click OK.