Online Help | Desktop App

Configuring mobile applications

Introduced in 2021.2.1

The Services > Mobile Applications section of the Settings App is where you manage configuration of external mobile applications integrated with Alloy Navigator Express via the API.

Configuration settings for these native Alloy Software mobile applications are available out-of-the-box:

Configuration / Application Description

NavigatorMobile

Alloy Navigator

For technicians

Alloy Navigator mobile app (sometimes referred to as "the Mobile App") gives technicians mobile access to the Alloy Navigator Express ITSM module.

For details, see Alloy Navigator mobile app configuration.

InventoryScanner

Alloy Inventory Scanner

For technicians

Alloy Inventory Scanner is our native application for mobile physical inventory.

For details, see Alloy Inventory Scanner configuration

TeamsBot

Alloy Self-Service Assistant for Microsoft Teams

For end-users

Alloy Self-Service Assistant is a bot app that allows end-users to interact with Alloy Navigator Express without having to leave their Microsoft Teams.

For details, see Integration: Alloy Self-Service Assistant bot for Microsoft Teams.

SelfServiceMobile

Alloy Self-Service

For end-users

Alloy Self-Service mobile app gives end-users mobile access to the Alloy Navigator Express Self Service Portal.

For details, see Alloy Self-Service mobile app configuration.