Release Notes

What's new in version 2025.2.1

November 2025

Version 2025.2.1 is a maintenance release. It addresses issues reported in previous versions and includes several improvements.

Self-Service Portal

  • Improved the quality of the AI Assistant's responses to user-reported issues. When granted access to internal knowledge, the assistant now provides more accurate and relevant answers based on Knowledge Base articles.

  • The AI Assistant for the Self-Service Portal now supports integration with the Azure OpenAI Service. This allows customers with an Azure subscription to enable the full range of AI features in Alloy Navigator Express, including AI assistance for end users.

AlloyScan Sync

  • Fixed an issue where AlloyScan Sync failed to import computers with an apostrophe in their names (e.g., John's MacBook). The problem, which could cause syntax or permission errors, has been resolved. Proper escaping has also been added to serial numbers and MAC addresses.

Web Configuration tool

On-Prem only

  • Fixed an issue where generating debug information from the Web Configuration tool could fail. Selecting Help > Debug Information now reliably generates the debug log and opens it in the default text editor.