What's new in version 2022.1.1
October 2022
Version 2022.1.1 is a maintenance release.
Self Service Portal
-
Resolved the issue with the [Current User] placeholder that could insert "Self Service Portal" instead of the user's name. The issue occurred on portals configured for SSO authentication and could affect ticket auto-assignment.
-
Resolved the issue with the search feature excluding closed tickets from the results.
Web App
-
Resolved the issue which caused the "Incorrect syntax near ' ''" error when attempting to access the web-based Admin Center. The issue affected only databases hosted on SQL Server 2008.
-
Fixed spelling of the Single Sign-On authentication type in the Admin Center, in the Modify Login window.
-
Resolved the issue that may cause the Web App and other Alloy web applications to fail with a Security Exception error in some cases.
-
Resolved the issue which caused long forms to automatically scroll up to the top once you click somewhere at the bottom. The issue was specific to Mozilla Firefox.
Default workflow
-
The TeamViewer Invite action no longer throws errors on computers where Internet Explorer is missing or has never been used.
-
Attempts to run the TeamViewer Connect action before asking the end-user to allow the connection no longer fails with a vague error message. Instead, it now suggests running the TeamViewer Invite action to invite the user to a TeamViewer session.
-
Our online documentation has been updated to emphasize the fact that connection to remote computers via Alloy TeamViewer integration requires end-user consent.
-
Resolved issues with the Approval workflow that could trigger sending "Approval Deadline is reached" and "Due Date is X hour(s) away" notifications too early.
-
The Settings App now displays Email Notifications for Consumables at their proper location (Customization > IT Assets > Consumables > Workflow > E-mail Notifications) and allows administrators to customize them.
Product activation
-
Resolved the issue with product activation when the license has either only Concurrent Users or only Named Users.
Desktop App
-
Resolved issues with the Alloy Dark theme making text unreadable in some areas.
Administrative Tools for Alloy Navigator Cloud
-
The Settings App from the Administrative Tools package now supports spellchecking.
Mail Connector
-
Resolved the issue with the Mail Connector being unable to parse HTML messages when they contain tables.
Network Inventory
-
Resolved issues with sending alerts via Microsoft Graph API.