Components of Alloy Navigator Express
Updated in 2023.2
Alloy Navigator Express is an integrated software suite consisting of the following components:
Automation Server: Alloy Automation Server is a Windows service that runs automated tasks in Alloy Navigator Express
and Network Inventory.
Web App: Web App is the primary, web-based user interface for IT personnel to all Alloy Navigator Express functions and tasks.
Admin Center: Admin Center is a web application for Alloy Navigator Express administrators. The Admin Center is automatically installed and configured with the Web App and is immediately available for technicians with administrative permissions.
Self Service Portal: Self Service Portal is a self-service web interface for your customers and internal company users to the Service Desk, Knowledge Base, and other modules of Alloy Navigator Express.
API: Alloy Navigator Express API module is a RESTful API service that provides integration capabilities for Alloy mobile apps and other third-party applications. Using the API, you can make external apps work with Alloy Navigator Express objects and perform workflow actions.
Network Inventory App: Network Inventory App is a desktop interface for IT personnel to the Network Inventory component of Alloy Navigator Express. This application provides you with all the tools you need to configure, deploy, and run the audit. It also provides analytical tools to analyze and interpret audit results.
Settings: Settings is a desktop application for Alloy Navigator Express administrators. In Settings, Alloy Navigator Express administrators can not only execute all administrative tasks available in the web-based Admin Center but also to undertake advanced actions, such as creating new workflow components.
Alloy Navigator ("the Mobile App") is a native mobile application for technicians that provides them access to Alloy Navigator Express using their mobile devices.
Alloy Inventory Scanner is the mobile asset tracking solution that enables IT personnel to identify, view, and inventory IT assets in the field in real time using their mobile devices.
Alloy Self-Service is a mobile app for end-users that allows them to report issues, request services, browse the knowledge base, and perform other self-service tasks on their mobile phone or tablet. .
IMPORTANT: Alloy mobile apps integrate with Alloy Navigator Express via the API. That's why they require that the API module is installed and configured for Access Token authentication.
NOTE: Alloy mobile apps are available for iOS and Android devices.