Administration Guide

Introducing Alloy Navigator

Alloy Navigator Express 2023 is a comprehensive and budget-friendly Service Desk and Asset Management solution for Small and Medium Business.

Alloy Navigator Express enables you to gain complete insight of you hardware and software inventory; facilitate troubleshooting of hardware and software issues by staying up to date on configuration information; save money with improved IT planning and budgeting; automate notifications and escalations to ensure that not a single request is forgotten or mishandled.

Alloy Navigator Express also allows you to have all the information you need at your fingertips with one central point of contact for issues, questions, and requests; arm your service desk personnel with the right tools to track and manage support calls, and carry out their daily tasks; improve communication within your company by making it easier for technicians to keep all involved parties timely updated and informed; ensure software licensing compliance throughout your organization.