In order to work with timestamp values from Alloy Navigator Express, such as the Due Date for tickets or the Received Date for assets, the API module must know the timezone that Alloy Navigator Express uses. Typically, this is the timezone of the SQL server hosting the Alloy Navigator Express database. If SQL Server and IIS on separate computers, we recommend that they are configured to be in the same timezone.
During the initial configuration of the API module, the Web Configuration tool suggests the timezone of the IIS server where the API is installed. If needed, you can modify this setting and specify the timezone manually.