Reports

Alloy Navigator Express 8 delivers a rich set of pre-packaged reports and charts covering all major data categories, including Service Desk Tickets and Requests, Persons, Organizations, Purchase Orders, etc.

There are two groups of reports:

  • Summary Reports - A summary report contains summary information about all records of a particular object class, such as Tickets, Computers, Persons, etc. For details, see Summary Reports.

  • Detail Reports - A detail report displays the details of a single record, such as a particular Ticket or Computer. For details, see Detail Reports.

Report format and required software

Alloy Navigator Express supports Microsoft’s Report Definition Language (RDL) format, which allows you to use Microsoft SQL Server Reporting Services (SSRS). Working with RDL reports (also called Microsoft Report Builder reports) requires that the appropriate software is installed on your computer:

  • To run (i.e. view and print) RDL reports, you need Microsoft Report Viewer for SQL Server 2016 Runtime (or later). This component is installed together with Alloy Navigator Express.

    NOTE: Microsoft Report Viewer for SQL Server 2016 Runtime requires the Microsoft System CLR Types for SQL Server 2016 component, which is also shipped with Alloy Navigator Express.

  • To create custom RDL reports or customize the existing ones, you need Microsoft Report Builder 2016 (or later). You can download the software from here: https://www.microsoft.com/en-us/download/details.aspx?id=53613.

  • Custom RDL reports must be based on Alloy Navigator Express data, external data sources are not supported. The type of connection to Alloy Navigator Express data must be Microsoft SQL Server.