Security roles define which Alloy Navigator Express objects technicians can access and which actions they can perform on Alloy Navigator Express objects. Once you define roles, you can create Technician accounts and assign these roles to technicians. A role grants same permissions to all its members; a technician can have membership in multiple roles.
There is a predefined Administrator role that provides unlimited access to Alloy Navigator Express objects and gives its members a set of management and administration permissions. To use security roles effectively, we strongly recommend to grant the Administrator role to Alloy Navigator Express administrators only, and configure a number of roles for technicians, according to the tasks they are to perform in Alloy Navigator Express.
IMPORTANT: You must always have a role with the Administrative Access permission granted in Alloy Navigator Express.
In the Accounts and Roles > Roles section, you can perform the following tasks: