What's new in version 2023.2.2

January 2024

Version 2023.2.2 is a maintenance release. It addresses several issues reported in previous versions.

Web App

• Resolved issues related to displaying summary statistics in 'new experience' data views. Previously, some statistics were missing, and others were incorrect. The latest update ensures that aggregate values in data view footers are calculated correctly.

  

Self Service Portal

• Addressed the issue with the My Tickets homepage widget that was unexpectedly showing closed tickets. Now, closed tickets are excluded from the display, as expected. The My Tickets widget now displays only tickets that are in an open or unresolved status.